Frequently Asked Questions
How do I create a conversation?
Miituu offers cutting-edge technology and methods for discovering what people think and feel. But that doesn’t mean you need to be an IT guru to make the most of it. In fact, Miituu has been designed to be user friendly and easy-to-use, so you can get to work quickly. The first steps are all about you and your audience. What are you trying to find out? How should you phrase your questions? What kind of vocabulary will best suit your audience? It starts with asking the right questions, in the right way. By posing your questions in person, you’re half-way to a conversation or interview – where you can find out much more than a text and multiple choice questionnaire alone. You can define the type of responses you want, and decide whether to make questions mandatory. Subscribe to Miituu service subscription plan and we provide you with a comprehensive and informative question bank of typical conversation starter questions to help get you on your way.
How do I circulate my questions?
Once you’ve decided on and recorded your questions, it’s time to actually get some answers. First, decide on your circulation channels which may be an active button on a website, link in email, your rebranded app or the generic Miituu Lite app. Then it’s simply a case of getting your campaign out there – whether that’s via an email distribution list, intranets, websites, posting the link on enterprise social network or social media sites or publishing a code for your app users to participate.
How do I capture responses?
We’ve designed Miituu to be simple for everyone. It is not just easy and fast to set up new conversations, it is also easy for your audience to review and respond. They can answer using their own smartphone, tablet or even desktop PC with a webcam. See some of our video recording hints and tips to find out how to get the best videos. Your audience can take their time when responding to your questions, re-recording their responses as many times as they chose to make sure they are happy with each answer. Because Miituu is flexible and supports the mobile work environment, anyone responding to a question can do so without the need for an internet connection and simply upload recorded feedback the next time they have WiFi or mobile data connections.
How do I manage the responses?
You’ve done everything you can and your questions are now available to your intended recipients – time to play the waiting game. Miituu allows you to monitor the responses as they come in. If need be, you can continue to promote and distribute your conversations and questions as required. With a system that automatically sorts and organises every response, Miituu doesn’t just help you to ask the question – it makes it easier to access, manage, cross-reference, compare and analyse the range of responses. In short, Miituu converts your audiences’ answers into useful records and information for your organisation. Once you’ve got your answers, you can edit, tag, rate and create collections which can then be exported, published on Videowalls, embedded on intranet pages or external webpages.