Value of Partnerships| 27th July 2016
Recently we've teamed up with some exciting new partners to collaborate on a host of innovative projects. Partnering with other businesses and organisations is crucial not only to our own business success, but to shaping and revolutionising the technology, digital and communications industries.
So far this year we've built new partnerships with Custerian and opened the door to potential new projects and partners, thanks to our attendance at the Viva Technology event.
Viva Technology Paris 2016
The Viva Technology event is a new international event bringing together start-ups, entrepreneurs, investors and companies from around the globe. The event took place from June 30th to July 2nd and showcased innovative tech-based businesses; what they do and how they influence the industry, now and into the future. From robots to virtual reality and drones to telecommunications – there was something to tantalise every geeky interest imaginable.
Miituu were sponsored by WebHelp to attend the event as presenters and exhibitors at the Customer Experience pavilion. WebHelp is a global-leader in business process outsourcing specialising in customer experience, particularly via voice, social and digital channels. At Viva Technology we presented to – and networked with – over 50,000 delegates and exhibitors to present our MiituuCX customer service channel.
Thanks to our participation at the event, we met some amazing businesses and gained some important new partnerships and potential clients.
Custerian is a digital media and customer service strategy consultant specialising in improving customer and colleague engagement, while increasing revenue and removing unnecessary operational costs. Miituu's partnership with Custerian started in earnest with a first project order covering a proof of concept solution that we're currently implementing with a major UK utility supplier. Our innovative solution uses the power of Miituu video to allow field construction and service teams to quickly and easily record video of repairs, construction and installation projects. Using video to record this visual information speeds internal workflow and project decisions, while this sharing of selected content better engages and informs customers and stakeholders.
Scottish Water are an example of an existing Miituu customer using Miituu to support field project updates in their Uphall Sewer Improvement Project. Take a look at the video updates here.
We've worked on numerous exciting projects and with some huge businesses; check out our case studies.
We welcome business partnerships with organisations with complementary skills and objectives to ours. So, if you're interested in teaming up with us or just learning more about how Miituu video solutions could help your business, register with us today.